Shipping policy

Shipping Policy

We don't have Amazon Prime shipping speeds yet but we sure process the orders as quickly as we can! Ships from the west coast by UPS Ground, expect 3-7 business days for the item(s) to be at your door!

1. Delivery area
   We deliver to all lower 48 contiguous states in the United States except Hawaii, Alaska and Puerto Rico.
   
   
2. Order Processing
   It may take up to 2 working days to process your order. The shipment is processed once the payment and stock availability is verified.
   
   
3. Shipping
   We ship with our trusted partner UPS Ground which takes up to 3-5 working days from the day your order is confirmed. A tracking code will be sent via email to track your delivery.
   
   
4. Tax and custom duties
   Taxes and custom duties are included in the checkout process, so there aren’t additional charges when you receive your order.

Reach out to us at customerservice@hwlextra.com for further assistance on your purchase. Please indicate your order number and send your request from the email address registered during checkout.