Smoky Gray Cat Tree
This HWLEXTRA cat tree condo features multi-level design with scratching posts, soft perches, big houses and lovely toys, providing your cat a funny place to rest and play. Covered with natural sisal, your cats can sharpen their claws and climb on the posts and pad. Soft perch provides a cozy place to rest while top edges ensure the safety. 2 big condo houses are designed for your cat to rest or sleep for privacy. The ball with bell also brings your cat extra joys. Better more, strengthened base board and safety strap guarantee its stability. Without going outside, your cat can enjoy the same fun of playing and relaxing on the tree!
- Color: Smoke Grey
- Material: CARB-certified Board, Plush Fabric, Sisal Rope
- Product Size:23. 6"Lx 21. 6"Wx 67"H (60*55*170cm)
- Product Weight: 64lbs (29. 1kg)
Package Contents:
- 1 x Cat Tree
- 1 x Manual
Notes:
- Place the cat tree on a flat floor against wall corner.
- Avoid humidity.
- Keep children away from the cat tree.
- If your cat starts to chew or eat the furry balls or elastic band, please remove the toys and keep them out of the reach of your cat.
We strive to deliver quality products to our customers to fulfil your home improvement needs. However, if you feel that our products did not meet your expectations, we are happy to offer you an exchange or a refund. Email customerservice@hwlextra.com or read further for our exchange, return and refund policy.
Exchange and Return Policy
- Returns are accepted within 30 days of receipt of item.
- Items must be unused, undamaged and returned with original packaging containing all contents as originally received.
- For items that were incorrectly shipped, damaged or defective, shipping costs will be covered by HWLEXTRA. For all other returns, shipping costs will be paid by the customer.
- An exchange will be processed once the item is verified to be in its original condition. The exchange may take up to two weeks depending on the return shipping time and availability of items requested. We will keep you updated via email.
Refund Policy
A refund will take 3-5 business days to process and the amount will be returned via the original method of payment chosen during checkout. You will receive an email update once a refund is processed successfully. Please note your payment provider might take some time to reflect the refunded amount in your account or billing cycle.
Shipping Policy
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Delivery area
We deliver to all lower 48 contiguous states in the United States except Hawaii, Alaska and Puerto Rico.
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Order Processing
It may take up to 2 business days to process your order. The shipment is processed once the payment and stock availability is verified.
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Shipping
We ship with our trusted partner UPS Ground which takes up to 3-5 business days from the day your order is confirmed. A tracking code will be sent via email to track your delivery.
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Tax and custom duties
Taxes and custom duties are included in the checkout process, so there aren’t additional charges when you receive your order.
Please reach out to us at customerservice@hwlextra.com for assistance on your purchase.